Sub-processors

The parties behind our services

Interact authoring tool sub-processors

These are the third-party services we directly engage to power your course design, creation, management and packaging workflows, used exclusively by you and your team as you build and maintain training content.


Sub-Processor

Purpose

Nature of Processing

Regions

Amazon Web Services Inc

Cloud Infrastructure Provider

We use AWS’s scalable, secure infrastructure to ensure our platform is fast, reliable, and available whenever you need it.

United States

Stripe Payments Europe Limited

Payment Provider

We leverage Stripe’s secure subscription and payment processing so you enjoy seamless, transparent billing and can focus on using our platform without payment hassles.

Ireland

Sentry (Functional Software, Inc)

Support / Monitoring

We leverage Sentry’s real-time error tracking and feedback tools so we can quickly identify and fix any software issues, ensuring your experience stays smooth and reliable.

United States

Google Analytics (Google LLC)

Support / Monitoring

We use Google Analytics to understand environment patterns such as browser versions, device types, so we can optimize performance and deliver a seamless, distraction-free experience tailored to our customer's working environment.

United States

Loops (Astrodon Corporation)

Customer Communications

We use Loops to deliver timely, personalized emails so our customers stay informed of relevant updates and get the most out of our platform.

United States

Hotjar Limited

Support / Monitoring

We leverage Hotjar’s insights into the use our platform to help us continuously refine and improve our customer's experience.

European Union - Malta

Freshdesk (Freshworks Inc)

Support / Monitoring

We use Freshdesk support platform to capture and manage your inquiries so you receive prompt, clear assistance whenever you need it.

United States

Player sub-processors

These providers support the player your learners use to access, view and interact with the packaged courses you deliver. In the authoring environment you can enable or disable these features on a per-course basis. If they are turned off, no learner data is shared and no communication occurs with these sub-processors.


Sub-Processor

Purpose

Nature of Processing

Regions

Amazon Web Services Inc

Cloud Infrastructure Provider

Note: Use of this feature is customer controlled at the time of publishing.


We use AWS’s scalable, secure infrastructure for capturing data related to a learner's interactions with a course, allowing course designers to better understand their own users to make improvements.

United States

Sentry (Functional Software, Inc)

Support / Monitoring

Note: Use of this feature is customer controlled at the time of publishing.


We leverage Sentry’s real-time error tracking and feedback tools so we can quickly identify and fix any software issues, ensuring your experience stays smooth and reliable.

United States

Optional, customer-enabled sub-processors

These integrations only connect when you supply your own account credentials or API key—data flows to these services solely at your direction, for features you choose to activate.


Sub-Processor

Purpose

Nature of Processing

Regions

OpenAI

AI Service Provider

This integration only connects when you supply your own API key. Data flows to OpenAI solely at your direction, enabling AI-driven content generation features when you request them.

United States


Last updated: May 30 2025

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Copyright © 2025 Skilitics

All Rights Reserved

Copyright © 2025 Skilitics

All Rights Reserved